Katie Bowkett

Katie Bowkett, VP, Client Success
Katie Bowkett is the Company’s Vice President of Client Success and has been with the Company since 2012. She has overall responsibility for driving successful results across the client base. This includes increasing renewal rates, reducing churn, expanding revenue in accounts, influencing lifetime value through client satisfaction and overall health scores. She is also responsible for new business opportunities through building greater advocacy and reference ability. Prior to joining the Company, Ms. Bowkett spent the first 15 years of her career with one of the largest corporate recruiters in Western Canada where she rose from account management to Vice President of Worldwide sales, and eventually, Vice President of Global Client Experience. Ms. Bowkett also created and led the corporate initiative, which resulted in the company being listed in the top employers to work for by both Great Places to Work and B.C. Top Employers for five years prior to her departure.